Your privacy is important to us
Effective Date: October 10, 2025
Junk Crows respects your privacy. We use your information to provide and improve our services, communicate with you, and comply with legal obligations. We do not share your personal information with third parties except as required by law or with your consent.
We do not share, sell, or rent your mobile opt-in information or message content with any third parties, except as necessary to provide our services or when required by law.
If you have any questions or wish to contact us regarding your privacy, please email mail@junkcrows.com or call (503) 512-9999.
Junk Crows ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our junk removal services. Please read this privacy policy carefully.
We collect information that you provide directly to us, including:
When you visit our website, we may automatically collect:
We collect information through:
We use the information we collect to:
Junk Crows values your privacy. We collect and use your name, phone number, photos you send, and message content only to respond to your service requests and schedule junk-removal jobs. We do not share, sell, or rent your mobile opt-in information, phone number, or text messages, except as necessary to provide our services or when required by law.
For questions about privacy or data use, contact us at mail@junkcrows.com or (503) 512-9999.
When you contact Junk Crows by text message or request that we communicate by SMS, you consent to receive customer care text messages related to your inquiry or services, including quotes, scheduling confirmations, arrival updates, and follow-up questions about your job.
Text STOP to unsubscribe from further messages.
Text HELP for assistance.
We maintain reasonable security measures to protect your personal information and text message data. Junk Crows does not share, sell, or rent mobile opt-in information, phone numbers, or SMS content with third parties, except when necessary to deliver services (for example, with carriers that transmit the messages) or as required by law.
This SMS/Text policy is designed to comply with the CTIA Messaging Principles and 10DLC registration requirements for Customer Care / Conversational messaging.
We never sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited circumstances:
Important: All sharing mentioned above explicitly excludes mobile phone numbers and SMS opt-in consent. We never share your mobile opt-in information or consent status with any third party for any purpose.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
We retain your personal information only for as long as necessary to:
You have the right to:
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
If you have questions about this Privacy Policy, your personal information, or would like to exercise your rights, please contact us:
Junk Crows
Portland, Oregon
Phone: (503) 512-9999
Email: mail@junkcrows.com
Website: https://junkcrows.com
For SMS/text message concerns, text HELP for assistance or STOP to opt-out.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (which we do not do).
Oregon residents have rights under Oregon Consumer Information Protection Act regarding their personal information. You may request information about our data practices and exercise your rights by contacting us using the information above.
By texting Junk Crows, you consent to receive customer care messages related to your inquiries or services, including quotes, scheduling, and service updates. Message frequency varies. Message and data rates may apply.
To unsubscribe, text STOP or CANCEL at any time. Text HELP for assistance or contact us at mail@junkcrows.com or (503) 512-9999.
For full terms, visit our Terms of Service.
We use your information to provide and improve our services, communicate with you, and comply with legal requirements. We do not share your personal information with third parties except as necessary to provide our services or as required by law.
If you have any questions or wish to contact us regarding your privacy or our SMS communications, please email mail@junkcrows.com or call (503) 512-9999.
Junk Crows is committed to never transferring any consumer data to external organizations under any circumstances, even with user consent, except when necessary to provide our services or as required by law.
We implement strict access controls, conduct regular audits, and provide staff training to prevent unauthorized sharing or misuse of customer data.
If you have any questions about privacy, email mail@junkcrows.com or call (503) 512-9999.
By texting Junk Crows, you agree to receive customer care and conversational messages related to your inquiry, including quotes, scheduling, and service updates. Message frequency varies based on interactions, but you can expect up to 4 messages per month. Message and data rates may apply. Text STOP or CANCEL to unsubscribe at any time, or HELP for assistance.
We use your information only to provide and improve our services and do not share your personal information with third parties except as required by law. For questions, contact us at mail@junkcrows.com or call (503) 512-9999.
This Privacy Policy is designed to comply with CTIA guidelines and 10DLC registration requirements for SMS communications.